Frequently Asked Questions – COVID 19
What are the benefits of living on campus?
Living in residence on campus provides a safe and secure environment to study, meet friends and be supported through your academic and personal college experience. With building code and key access with Resident Advisors trained in emergency response and First Aid, we aim to ensure that all students feel secure in their home.
Our residence life team will continue to host events and opportunities every few weeks for students to virtually meet one another and build the sense of community we strive to achieve every year.
Additionally, residence is a convenient option for students who may not have previously considered living on campus prior to COVID-19. For those with in person components to their program, living on campus is a great way to eliminate or reduce your daily commute.
How will COVID-19 impact my residence experience?
This answer will continue to change as we adapt to the safety measures and recommendations made by Public Health and the government. Residents at all properties will be provided cleaning recommendations for personal spaces at move in.
Outside guests may not be permitted at different times, however students can connect with other residents in small groups of 4.
How will physical distancing work in residence? What measures are put in place?
Along with increased sanitization throughout the building, residents will be required to comply with all physical distancing and personal protective equipment (PPE) needed while on campus due to COVID-19.
Residents will be asked to wear a mask in the residence building anytime they are not in their suite, maintain a 6ft distance from those around them while in common areas of the building and adhere to all posted room occupancy guidelines.
What is the last day to cancel my application?
Students are able to cancel their residence application at any time but may be subject to financial penalties. Please consult the Student Residence Agreement for a full breakdown.
Please note that refunds take a minimum of 6-8 weeks to be processed and then delivered. With Canada Post COVID-19 delays, please allow additional time for delivery.
Can I defer my residence offer to the winter semester?
You can defer your residence application to the winter semester, but we are not able to guarantee that you will be accepted for the winter semester. If you would like to defer your residence application to the winter semester please reach out to us via email at firstname.lastname@example.org
If you would like to cancel your application you can do so on your Housing Portal.
When is move in for the fall semester?
Move in for residence will take place on September 5, 2020.
In August, students will be emailed a specific day and time slot for their move in between 8am – 4pm. It is imperative that students stick to their assigned move in times in order to comply with physical distancing requirements. If you miss your assigned time, you will be required to wait until the next available time slot comes available.
Will I be able to have guests in residence?
At this time, we will be limiting guest sign ins to only primary/emergency contacts at Northern College Residence.
Will I still be able to ship mail to residence?
Students are still able to have mail sent to the residence as normal. Pick ups will be available at the RA room twice a week while maintaining physical distancing and PPE requirements.
I live in residence and I have flu-like symptoms. What should I do?
You must inform a residence staff member if you have a confirmed or suspected case of COVID19. Please call or email residence staff at email@example.com or call the RA phone at 705-948-0016.
If you experience flu-like symptoms while in residence, contact Telehealth Ontario at 1-866-797-0000.
My roommate has been told to self-isolate, will I be required to self-isolate?
In order to reduce the spread of infection, the residence will coordinate with Public Health and Northern College to support a student’s (and roommates) health and academic needs. Students who have been directed to self isolate will be asked to do so within their assigned suite or at their permanent home address. Roommates and students living with a suspected case of COVID-19 will not be relocated to ensure the spread of the virus is contained within the suite.
Residence staff will create a wellness plan with every student that is required to self isolate.
My question is not listed – who can I contact?
If you have a question that has not been answered above, please email us at firstname.lastname@example.org or call us at 705-980-1301.